Shipping

For now, KozyU provides shipping services solely within the United States. We want to ensure a seamless and efficient delivery experience for our valued customers. Please take a moment to review our shipping policy guidelines below:

Shipping Locations: We ship our products solely within the United States. Unfortunately, we do not offer international shipping at this time.

Processing Time: Upon receipt of your order, we strive to process and prepare it for shipment promptly. Our average processing time is 3-5 business days. Please note that certain custom-made or personalized items may require additional processing time, as indicated on the respective product page.

Shipping Methods and Delivery Time: We collaborate with trusted shipping carriers to guarantee secure and timely deliveries. The estimated delivery timeframes may vary depending on the shipping method you choose during checkout.

Order Tracking: Once your order has been shipped, we will send you a tracking number via email. This tracking number allows you to monitor the progress of your shipment and determine the estimated delivery date.

Shipping Costs: Shipping costs are calculated based on various factors, including the shipping destination, package weight, and dimensions. The exact shipping cost for your order will be displayed during the checkout process.

Address Accuracy: To ensure successful delivery, please carefully double-check and provide accurate shipping information during checkout. We cannot be held responsible for any delays or non-deliveries resulting from incorrect or incomplete address details provided by the customer.

If you have any further questions or require assistance regarding our shipping policy, please do not hesitate to contact our customer support team. We are here to assist you and make your shopping experience with us as smooth as possible.

Note: This shipping policy is subject to change without prior notice. For the most up-to-date information, please refer to the shipping policy page on our website.

Need assistance? Reach out to our customer support team at support@kozyu.com.